Privacy Policy

XS Luxury Wholesale Limited is the data controller responsible for the personal information described in this policy. We are a company registered in England and Wales, company number 16152915, with a registered office at 72 Halliwick Road, London, England, N10 1AB.

If you have any question about this policy or about how we handle your information, you can contact us at enquiries@xsluxurywholesale.com.

We collect the information you choose to provide when you submit a trade enquiry through this website. This includes:

• Your name
• Your business name
• Your email address
• Your telephone number, if you provide it
• Your country, if you provide it
• The type of buyer you describe yourself as
• The content of your enquiry message

We also collect limited technical information automatically when you visit the site, such as the pages you view and general usage data. We use a privacy-focused analytics tool that does not set cookies or collect personally identifying information.

We use the information you provide to:

• Respond to your trade enquiry
• Assess and process applications for a trade account
• Communicate with you about your enquiry or account
• Keep records of our business correspondence
• Maintain, secure and improve this website

Under UK data protection law we must have a lawful basis for processing personal information. When you make a trade enquiry, our lawful basis is our legitimate interest in responding to business enquiries and in operating a trade supply business. Where we rely on legitimate interests, we balance those interests against your rights and freedoms.

For limited technical and usage information, our lawful basis is our legitimate interest in understanding how the website is used and in keeping it secure and effective.

We do not sell your personal information, and we do not share it for advertising. We may share information with trusted service providers who help us operate the business, such as the provider that delivers enquiry emails to us and the provider that hosts this website. These providers act on our instructions and are required to protect your information.

We may also disclose information where we are required to do so by law, or where it is necessary to establish or protect our legal rights.

Some of our service providers may process information outside the United Kingdom. Where they do, we take steps to ensure your information remains protected by appropriate safeguards recognised under UK data protection law.

We keep trade enquiry information for as long as is necessary to respond to your enquiry. Where a trade account is opened, we keep relevant records for as long as the account relationship continues and for a reasonable period afterwards to meet our legal and accounting obligations. Information that is no longer needed is securely deleted.

Under UK data protection law you have rights over your personal information. These include the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete information in certain circumstances
• Ask us to restrict or object to certain processing
• Ask to receive certain information in a portable format

To exercise any of these rights, please contact us at enquiries@xsluxurywholesale.com. We will respond within the time limits set by law.

We take appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information and keep our measures under review.

Information about how this website uses cookies and analytics is set out in our Cookies Policy.

We may update this policy from time to time. The date at the top of this page shows when it was last reviewed. Please check this page periodically for any changes.

If you have a concern about how we have handled your personal information, please contact us first at enquiries@xsluxurywholesale.com so that we can try to resolve it. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk.